Get to know us and our commitment to quality auto repair in Phoenix.
Our Story
Precision Auto was founded in 2005 by Robert Miller, a lifelong resident of Phoenix and a passionate automotive
enthusiast. Robert's vision was to create an auto repair shop that prioritized honesty, integrity, and
exceptional customer service. He believed that customers deserved a place where they could trust that their
vehicles were in good hands and that they would receive fair and transparent pricing.
Starting as a small, two-bay shop, Precision Auto quickly gained a reputation for its skilled technicians,
reliable repairs, and friendly atmosphere. Word of mouth spread throughout the Phoenix community, and the
business steadily grew. In 2012, Precision Auto expanded to a larger facility with state-of-the-art equipment,
allowing them to offer a wider range of services and accommodate more customers.
Today, Precision Auto is a thriving business with a dedicated team of experienced mechanics and support staff.
Robert's original vision remains at the heart of the company, and they continue to uphold their commitment to
quality, honesty, and customer satisfaction. They are proud to be a trusted resource for auto repair in the
Phoenix area, and they look forward to serving the community for many years to come.
Our Mission
At Precision Auto, our mission is simple: to provide the highest quality auto repair and maintenance services
in Phoenix, AZ, with honesty, integrity, and a commitment to customer satisfaction. We strive to be a trusted
partner for our customers, helping them keep their vehicles running safely and reliably for years to come.
We are dedicated to:
Providing accurate and transparent diagnostics.
Performing repairs with skill and precision.
Using only high-quality parts and materials.
Offering fair and competitive pricing.
Delivering exceptional customer service.
Continuously improving our knowledge and skills.
Our Values
Our values guide everything we do at Precision Auto. We believe in:
Integrity:
We are honest and transparent in all our dealings.
Quality:
We strive for excellence in every repair and service.
Customer Focus:
We prioritize the needs and satisfaction of our customers.
Teamwork:
We work together to achieve our goals.
Respect:
We treat everyone with courtesy and respect.
Continuous Improvement:
We are always learning and seeking ways to improve.
Meet Our Team
Robert Miller
Founder & CEO
Robert has been working on cars since he was a teenager. He is a certified Master Mechanic and has
over 30 years of experience in the auto repair industry. His passion for cars and commitment to
quality are the driving force behind Precision Auto's success.
Maria Garcia
Lead Technician
Maria is a highly skilled and experienced technician with a specialization in engine diagnostics and
repair. She is certified in advanced automotive technology and is always up-to-date on the latest
repair techniques.
David Lee
Service Advisor
David is our friendly and knowledgeable service advisor. He is responsible for communicating with
customers, explaining repair options, and providing accurate estimates. He is committed to providing
exceptional customer service and ensuring that every customer has a positive experience at Precision
Auto.
Sarah Johnson
Shop Manager
Sarah is responsible for managing the day-to-day operations of the shop. She ensures that the shop
is running efficiently and that all repairs are completed on time and to the highest standards. She
is a dedicated and organized professional with a passion for customer satisfaction.
Community Involvement
Precision Auto is deeply committed to giving back to the Phoenix community. We believe in supporting local organizations and initiatives that make a positive impact on the lives of our neighbors. We regularly participate in charity events, sponsor local sports teams, and donate to non-profit organizations that address important community needs.
One of our proudest initiatives is our annual "Cars for Careers" program, where we partner with local vocational schools to provide scholarships and mentorship opportunities to aspiring automotive technicians. We believe in investing in the future of our industry and helping talented individuals pursue their passion for auto repair.
We also actively promote environmental sustainability through our eco-friendly practices. We recycle used oil and parts, use energy-efficient lighting, and encourage our customers to choose environmentally responsible maintenance options. We are committed to reducing our environmental footprint and contributing to a cleaner, healthier Phoenix.
Advanced Technology
Precision Auto is dedicated to staying at the forefront of automotive technology. We continuously invest in the latest diagnostic equipment, repair tools, and training programs to ensure that our technicians are equipped to handle even the most complex vehicle issues.
Our state-of-the-art diagnostic scanners allow us to accurately identify problems with your vehicle's engine, transmission, brakes, and electrical systems. We use advanced software and databases to access the latest repair information and technical bulletins, ensuring that we are performing repairs correctly and efficiently.
We are also equipped to handle the unique challenges of hybrid and electric vehicles. Our technicians are trained in the safe handling and repair of high-voltage systems, and we have the specialized tools and equipment necessary to service these vehicles.
