Privacy Policy

Precision Auto, located at 456 Desert Rose Lane, Phoenix, AZ 85004, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. This policy is effective as of January 1, 2025, and applies to all information collected by or submitted to Precision Auto.

Information We Collect

We collect several types of information from and about users of our website and services, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and postal address. We collect this information when you schedule an appointment, request a quote, or contact us through our website.
• Vehicle Information: We collect information about your vehicle, such as the make, model, year, and VIN (Vehicle Identification Number). This information helps us provide accurate and tailored service recommendations.
• Payment Information: When you pay for our services, we collect payment information, such as credit card details or bank account information. This information is processed securely by our payment processor and is not stored on our servers.
• Website Usage Data: We collect information about your interactions with our website, such as the pages you visit, the links you click, and the duration of your visit. This information is collected using cookies and other tracking technologies and helps us improve our website and user experience.
• Location Information: With your consent, we may collect location information to provide location-based services, such as finding the nearest Precision Auto location or offering targeted promotions.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: We use your personal and vehicle information to schedule appointments, provide accurate service estimates, and perform the requested auto repair and maintenance services.
• Communication: We use your contact information to communicate with you about your appointments, service updates, and other important information. We may also send you marketing communications about our services and promotions, but you can opt out of these communications at any time.
• Improving Our Website and Services: We use website usage data to analyze trends, track user behavior, and improve the design and functionality of our website. This helps us provide a better user experience and offer more relevant content.
• Personalization: We may use your information to personalize your experience on our website and in our services. For example, we may recommend specific services based on your vehicle information or offer promotions that are tailored to your interests.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes. This includes responding to subpoenas, court orders, or other legal requests.
• Security: We use your information to protect the security and integrity of our website and services. This includes preventing fraud, detecting and preventing unauthorized access, and ensuring the confidentiality of your data.

Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We share your information with trusted service providers who assist us in providing our services, such as payment processors, marketing agencies, and website hosting providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. We will only share your information with these partners if you have given us your consent to do so.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or control of your information.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive information, such as payment details, during transmission and storage.
• Access Controls: We restrict access to your personal information to authorized personnel who need it to perform their job duties.
• Regular Security Audits: We conduct regular security audits to identify and address any vulnerabilities in our systems.
• Employee Training: We provide training to our employees on data security and privacy best practices.

Despite these measures, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact our Data Protection Officer, Amelia Hernandez, at [email protected] or call us at (602) 555-2345. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device when you visit a website. They are used to remember your preferences, track your activity, and personalize your experience. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them).

You can control the use of cookies through your browser settings. Most browsers allow you to block or delete cookies, but please note that doing so may affect the functionality of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Precision Auto
456 Desert Rose Lane
Phoenix, AZ 85004
Email: [email protected]
Phone: (602) 555-1212

This Privacy Policy is governed by the laws of the State of Arizona.

Thank you for trusting Precision Auto with your personal information. We are committed to protecting your privacy and providing you with the best possible service.